# Why cookies can't be imported

> Merca does not support cookie import or export. Sign in from the store window and configure TOTP for the store to reduce phone-based verification steps.

Source: https://merca.getchrovia.com/en/docs/cookie-import

Merca cannot import or export cookies.

Pasting cookies from another browser—or buying someone else's and loading them here—moves an existing login onto a different device and IP. The platform will see a mismatch, and that can put the store at risk. A cookie file is the login. Sharing it or buying it is unsafe.

Sign in from the store window. Follow [How to add a store](https://merca.getchrovia.com/en/docs/add-store), fill in the username and password, click **Launch**, and sign in there. After that, the store stays signed in the next time you launch. You don't need a cookie file to move the login. See [How password autofill works](https://merca.getchrovia.com/en/docs/password-autofill).

If typing a two-step code every time is a hassle, set up two-step verification on that store and copy the code in Merca when asked. For Amazon, see [How to set up Amazon two-step verification](https://merca.getchrovia.com/en/docs/amazon-totp). You can also set up a passkey: [How to set up an Amazon Passkey](https://merca.getchrovia.com/en/docs/amazon-passkey).