# How to add an additional (email) account

> Save an Outlook login in the store window. Lock it so in-browser password changes don't overwrite it.

Source: https://merca.getchrovia.com/en/docs/additional-account

An additional account is a login for a site other than the store login. This example uses the Outlook mailbox for an Amazon store. First add the store: [How to add a store](https://merca.getchrovia.com/en/docs/add-store). Then click **Launch** in the desktop app. Save the password in that store's browser window. Don't use the system browser. Launch the store in the desktop app.

## Save Outlook in the store window

In that store's window, open the Outlook sign-in page and enter the email and password. When **Save password?** appears, click **Save**. Don't click **Never**.

If the prompt doesn't appear, click the key icon in the toolbar, then click **Save**.

![Save the Outlook password](https://merca.getchrovia.com/docs/screenshots/additional-account-save.webp)

## Check the store

Go back to the desktop app, open **My stores**, and click **Additional accounts** on that store.

![Additional accounts on the store](https://merca.getchrovia.com/docs/screenshots/additional-account-button.webp)

The Outlook account appears in the list. If the list is empty, click **Refresh**.

![Additional account saved for the store](https://merca.getchrovia.com/docs/screenshots/additional-account-list.webp)

## Lock it so staff can't overwrite the password

On that account, click **Lock**. The account shows **Locked**.

![Locked additional account](https://merca.getchrovia.com/docs/screenshots/additional-account-locked.webp)

After it's locked, a password change in the store window won't overwrite the copy saved for this store. **Edit** and **Delete** are also unavailable until you **Unlock**. Unlock first when you need to change it.

The additional account stays with this store. Later, Outlook in this store's window fills in the saved email and password. Another store or another browser will not have this account.

Sign in to this store's mailbox in the store window. Don't open platform mail in the browser you use every day or on your phone. See [Should I sign in to email in Merca?](https://merca.getchrovia.com/en/docs/email-login).
